What I learned from my plumber: strengthen your brand, focus on your client’s needs, provide great customer service, deliver value beyond what is expected, conduct yourself with integrity.
Nearly everyone complains about the lack of information, unaccountability, anonymity, and the ego-crushing nature of the hiring process. It doesn’t have to be this way. Organizations should humanize hiring and promote themselves at the same time.
What do we mean by let your standards be your guide? After sending a client what we mutually considered the final draft of a grant application a few weeks ago, the client returned a totally reworked version. At first, we were stunned. Our immediate reaction was to let the client’s draft stand if that’s theContinue reading “Let Your Standards Be Your Guide”